If you are not completely satisfied with your Ultrasonic Cleaner, simply return the item to us within 30 days of receipt (you will need to pay for the return postage unless the goods are faulty). Returned items should be sent in original packaging with your order number. We will issue a full refund on receipt. Alternatively, if preferred, we will exchange the item. Don't forget to put a note in the return package with your details, so we know who has sent it to us.

Please note:

  1. Goods will only be accepted for refund if they are sent back to us within 30 days of delivery to you, or we have notified you otherwise.
  2. The item is your responsibility until it reaches us. Therefore for your own protection, we recommend that you send the parcel using a delivery service that offers tracking and insurance for the value of the goods.
  3. The cost of returning the item to us is your responsibility, unless they are faulty.
  4. Delivery charges are only refundable where goods are faulty and a refund is made.

Please send your returns to:
Dental Ultrasonic Cleaners
Dove Cottage
Bluebell Lane
West Yorkshire
OL14 8SE